Delivery

All rugs are sent Parcleforce 48 hour tracked service.

Free UK shipping!

For overseas shipping, please email studio tuft for a quote.

Free local delivery is available in Gloucestershire; arrangements can be made by emailing the studio or making a note at checkout.

Returns

Sometimes life throws you a curveball. For extenuating circumstances Studio Tuft considers returns on a case-by-case basis. Please note: returns are not accepted on commissioned rugs.

Clients are responsible for return shipping costs, and purchases must arrive back at the studio in their original state. A full condition check is performed on all rugs prior to despatch.

FYI a small rug will cost around £10 to post and a larger rug no more than £20 (If you use 48hr tracked at the Post office).