5 Questions answered about shipping your tufted rug to the US and outside the EU

Want to have a Studio Tuft rug in your home, but not sure how international shipping works? Well you are in the right place in this blog article I will explain how I go about shipping rugs abroad.

At the bottom of the article is a form to fill in to enquire about shipping a rug abroad, or if you just want to ask a question.

1. How much will it cost to send my Tufted rug to the US?

This really depends on where you are in the world and how big the rug your purchasing is. Below is rough guide to what it could cost to get your new tufted rug sent to the US.

First off send me an email with which rug you would like and where you would like it sending to so I can get you an accurate costing (see form at bottom of page).

I go to my local post office to get an accurate cost so bear in mind any time differences. I will get back to you as soon as possible!

2. How long will it take for my tufted rug to arrive?

As soon as I have received the go ahead I will l package up your hand made tufted rug and get it sent out. I aim to do this same day or the next day depending on the time of the order.

When I have shipped the rug to you I will send an email with the tracking information on it, you will have a tracking code and also know when it was sent.

I would expect it to take up to 20 days but hopefully arrive between 7-10 days. With the tracking information supplied you should be able to track where your package is and see it getting closer and closer.

3. How will my tufted rug arrive, how will it be packaged?

I use a heavy duty silver metalic bubble postal wrap to finish the wrapping this is because the package will be handled a lot more and could be stopped for longer times in transit. Also lets be honest we have all seen how delivery drivers throw things around and I want your rug to arrive to you as I sent it so I want to wrap it very well so it can withstand anything.

I normally use 100% recyclable packaging but for international postage is not recyclable for the reasons above, all inside packaging will still be recyclable.

Inside you will have a hand written thank you note on a hand printed screen card, a blank studio tuft card for you and a business card with all my contact details on.

The rug will be tied with cotton tape, wrapped in acid free tissue paper and brown paper.

4. What safety precautions are in place

I want you to have piece of mind about making your purchase, you are welcome to give me a call to discuss anything and I am available via email to answer any questions you might have.

All deliveries are tracked and signed for. In the event that the package is severely delayed or lost please get in contact with me and I can investigate my end. In the extremely unlikely event that your rug is lost in transit I can make you another rug and send out.

All packages are send out very well wrapped and ready for a long journey but in the event your rug does arrived damaged in any way please get in contact with me and send photos and I can sort out. If in the very unlikely event of the rug being damaged in transit I can make you another rug and send out or we can discuss other options.

5. How can I buy my Studio Tuft one of a kind tufted rug?

Fantastic, send me an email with the name of the rug you would like and where you want it sending to or fill in the form below!

1. I will confirm with an image and give you the quote for posting to where ever you are in the world.

2. Once you have okayed the posting cost and the rug, I will send over an invoice with the shipping and rug costs.

3. Once the invoice is paid I will ship out to you and mark the rug as sold on my website

4. I will provide tracking information and keep an eye on its journey.

All that is left to do is for you to enjoy your new rug, they really do make each room look fabulous!

Now you have all the information to shop from outside the UK why not browse my shop full of beautiful hand tufted one of a kind pieces of art for your floor. Any more questions please get in touch or comment your question in the comments section below.